It's a fact of life: At one point or another, every teen will hit a rough patch. Whether it's failing an exam or something far more serious, hard times are inevitable. While that may sound pessimistic, it doesn't have to be—especially when there are resources to help along the way. The Crisis Text Line is a 24/7 texting resource available for teens. Young people can text the number at any time and be connected with a trained crisis counselor. This week's issue of The New Yorker features an in-depth profile on the organization, which is "the first and only national, 24/7 crisis-intervention hotline to conduct its conversations exclusively by text message." The entire article "R U There?" is definitely worth a read! Before you check that out, here's a run-down of what you should know about the Crisis Text Line.